Subscribe to Blog by Email

Your email:

Champion Organization & Leadership Blog

Current Articles | RSS Feed RSS Feed

A Champion Leader in Hollywood - Not Perfect But He Gets Results

 | Submit to Digg digg it | Submit to Reddit reddit | Add to delicious delicious | Submit to StumbleUpon StumbleUpon | Share on Facebook Facebook | Share on Twitter Twitter | Share on LinkedIn LinkedIn 

This past weekend was the annual Academy Awards show where Hollywood's finest are recognized for their previous year's work. One of James Cameron, a champion leader in many traits, others not so muchthe biggies was the movie, Avatar, and its director James Cameron.

Cameron exhibits many characteristics of a Champion Leader, such as a driven commitment for success and being a visionary; Avatar was his vision more than a decade before the technology was available to actually produce it.

But, Cameron also has some leadership traits that may be counter to my Champion Leader Traits but they work for him in his industry and environment.

In a recent blog at the Harvard Business Review, author Rebecca Keegan wrote about Cameron's "often controversial management style," from insights she observed while researching her book about the Hollywood director. 

It seems Cameron's style is somewhat autocratic on the set and he defaults too much to the side of "position power" (something I will be writing about in an upcoming Champion Leadership Tip). However, on the flip side he does have enough humility (a key Champion Leader Trait) to know it, so he hires others as buffers to help him smooth his rough edges.

That approach is very much in sync with this week's Champion Leadership Tip #18 - Hire Great People.

Another similar type of leader, although I really don't know Cameron enough to compare, is someone like college basketball coach Bobby Knight. Many question his tactics in the heat of the moment and many have argued he needs anger management therapy, but few can argue with his results. Additionally when you hear his former athletes speak of him they all look back fondly on what they learned from him and who they became as adults because of their experience with him. 

As my clients learn in "Influencing Skills - How to Communicate Like a Champion Leader" there are only 3 times leaders should resort to using "position power" in times, one of them is when the commitment to a shared vision is so strong others want and need that type of leadership to succeed (such as winning an athletic championship, producing the largest grossing Hollywood movie of all time (maybe)). In these type of initiatives those being led allow the position power approach because they know it is in there best interests to make them better.

Athletics, making Hollywood movies and the military are some professions that will tend to lean toward the more autocratic, position power type of leadership. Outside of those scenarios, there are only two other situations when position power should be applied in leadership. We'll address those in next Monday's "Champion Leadership Tip."

What do you think?

Champion Leadership Tip #18 - Hire Great People, Even If They're Smarter Than You

 | Submit to Digg digg it | Submit to Reddit reddit | Add to delicious delicious | Submit to StumbleUpon StumbleUpon | Share on Facebook Facebook | Share on Twitter Twitter | Share on LinkedIn LinkedIn 

Champion Leadership Tip #18 - Hire Great People, Even If They're Smarter Than You

great leaders hire quality peopleGreat organizations are made up of great people.

Some organizational leaders forget this and hire so as not to feel threatened by someone's aspirations.

Great leaders surround themselves with intelligent team members with strengths in areas where they are not. As a Clint Eastwood character once said in one of his movies, I can't remember which, "a man's got to know his limitations."

Building on Champion Leadership Tip #11 regarding leaders leading with humility, this will allow for the hiring with a keen eye to bring strong team members onboard.

Great leaders know that if the organization does well the rewards will be there, including themselves. But, they never worry about who gets the credit, so everyone wins. If organizational leaders take this approach their biggest fear should be losing those high quality people to other organizations. Which is another issue we'll deal with next week.

For a comprehensive strategy to build a "high performing championship quality team" download this free report "The 6 Keys to Creating & Leading a High Performance Team That Gets Champion Level Results."

A Leadership Lesson From the Movie "The Blind Side"

 | Submit to Digg digg it | Submit to Reddit reddit | Add to delicious delicious | Submit to StumbleUpon StumbleUpon | Share on Facebook Facebook | Share on Twitter Twitter | Share on LinkedIn LinkedIn 

A Leadership Lesson From the Movie "The Blind Side"

leaders know their people's strengths If you haven't seen the movie "The Blind Side" yet, you should go see it while it is still in theatres. 

The story is about a Memphis, Tennessee family, Sean and Leigh Anne Touhy, who offer a lost, homeless teenager, Michael Oher, the opportunity to come into their home and become part of their family.

Through Ms. Touhy's nurturing Michael becomes a standout high school football player, eventually earning a scholarship to the University of Mississippi and being selected as the National Football League's Baltimore Ravens' first round draft selection in the spring of 2009.

It's a touching and powerful real life story with one particular lesson all business leaders and coaches could learn from.

During Oher's early days on the gridiron his football coach was frustrated with his lack of comprehension of how to fulfill the offensive tackle role he had been assigned. The coach, applying his traditional coaching style of yelling louder and more forcefully with each frustrating play at practice, gets no results.

Ms. Touhy, watching her 'adopted' son from the practice sidelines, walks on to the field and addresses Oher, reminding him of his strong will and personal attribute of "protective instincts." In taking the "Student Career Aptitude Test" for admission to a private Christian school Oher scored in the 98th percentile in "Protective Instincts."

Knowing this was his personal strength she used herself as a metaphor for the quarterback, and her youngest son as the tailback, telling him to protect his teammates in those positions as if he were protecting his new family. In the movie Michael immediately "gets it" and transforms into a force on the team's offensive line, much to the amazement of his coach, standing bewildered on the sidelines.

Two leadership lessons in that story:
1) Leaders have to know what makes their people tick. They need to take the time to learn what motivates them and what their true strengths and interests are.

2) Leaders must then take that information and apply it to the role in which they assign to their team members so everyone is working in a role that reinforces their strengths.

To apply this in the most ridiculous way, above the high school level, a baseball team would not have its star starting pitcher play the position of catcher or shortstop on days when he is not pitching. Nor would a football team put its quarterback on the defensive line.

Yet, few businesses really assess the strengths of their employees and learn what they like to do and feel good doing before they assign a job to them. I understand that in business, unlike sports, it may not be possible to have someone fill only the role they are the perfect fit for, but it is possible to identify those strengths and have their role include more of that work than not. It benefits both the individual and the organization.

For this purpose I've recently become affiliated with an organization that does leadership and personality assessments to identify individual strengths and weaknesses, Harrison Assessments. To learn more about my new affiliation and how it may benefit click this link.

Champion Leadership Tip #17 - Communicate With Appropriate Tone in Your Voice

 | Submit to Digg digg it | Submit to Reddit reddit | Add to delicious delicious | Submit to StumbleUpon StumbleUpon | Share on Facebook Facebook | Share on Twitter Twitter | Share on LinkedIn LinkedIn 

Champion Leadership Tip #17 - Communicate With Appropriate Tone in Your Voice

This seems like a no-brainer. But, if I didn't come across these issues in real life coaching situations I wouldn't bring them up.

leadership communication mistakes, raising voiceIn a recent Champion Leadership Training program two of my participants described two separate situations in which their boss raised their voice and communicated in a very condescending and disrespectful manner in an open meeting with other staff members.

This raised the question as to whether it is ever appropriate to raise one's voice in a conversation. I posed the question to the group of 14 and the consensus was that "no" it was never appropriate to use that type of tone.

Another participant, an up and coming leader in the company in which I was working, described another situation in which a sarcastic tone was often the norm in communicating to one of his team members. Again, it was agreed that sarcasm was low on the respect scale.

Amazingly, all leaders know communication is vital in successfully leading others and in being able to gain buy-in and commitment for what needs to be accomplished. Despite this knowledge, communication behavior is often not what it needs to be. 

I'm sure leaders that are consistently communicating with inappropriate tone would argue that it comes from stress and frustration in the moment and often times they are regretful afterward. However, despite apologies, which are often poorly delivered, significant relationship damage occurs and trust is sabotaged. Additionally, the communication habit rarely changes and usually resurfaces again.  

Recently, I sat down and identified five (5) vital leadership communication mistakes in which leaders regularly engage that kill an organization's culture. This issue with appropriate voice tone is just one of the five.

To learn the other four and what to do about them, today I'm releasing my latest White Paper Report "The 5 Leadership Mistakes that Kill Organizational Communication, Increase Workplace Conflict, Ruin Employee Morale and Productivity and Create a Toxic Work Environment." It is available for free download at this link .


 

Brand Photo Updated

 | Submit to Digg digg it | Submit to Reddit reddit | Add to delicious delicious | Submit to StumbleUpon StumbleUpon | Share on Facebook Facebook | Share on Twitter Twitter | Share on LinkedIn LinkedIn 

I received a number of e-mails from subscribers telling me they couldn't make out the text in the photo from yesterday's branding blog post. Tonight I edited the photo so that hopefully it shows up more clearly.

The full discussion is at this link and the updated photos below:

Check it out and let me know, Dannebrog vs. Lord of the Fries

Is This Marketing Brand Promise Enough?

Is this Marketing Brand Promise too strong?

 

Does Your Brand Promise Statement Command the Confidence of Your Target Market?

 | Submit to Digg digg it | Submit to Reddit reddit | Add to delicious delicious | Submit to StumbleUpon StumbleUpon | Share on Facebook Facebook | Share on Twitter Twitter | Share on LinkedIn LinkedIn 

Does Your Brand Promise Statement Command the Confidence of Your Target Market?

While my wife and I were reviewing our vacation pictures from our January trip to Australia, I was reminded about this blog posting I thought of while touring the continent.
 
In two different Australian cities, Melbourne in the State of Victoria and in Devonport in the state of Tasmania we came across these two food establishments that had significant differences in their brand's promise to prospective customers that I thought was striking. See the photos below and see if you notice the difference:
 
strong brand promise for marketing purposes
 
powerful marketing brand promise statement or not?
 
 
Do you notice a difference? 
 
Which of these two establishments has the stronger brand promise statement? How does it impact your impressions and expectations of the value you might receive if you were to sample their products and services?  
 
I'll wait a few days before I post my comments as I'd like to see what everyone else thinks. Please take a moment and leave your impressions.
 

Champion Leadership Tip #16 - Tips from Herb Brooks, the Man Who Led The 1980 Miracle On Ice

 | Submit to Digg digg it | Submit to Reddit reddit | Add to delicious delicious | Submit to StumbleUpon StumbleUpon | Share on Facebook Facebook | Share on Twitter Twitter | Share on LinkedIn LinkedIn 

Champion Leadership Tip #16 - Tips from Herb Brooks, the Man Who Led The 1980 Miracle On Ice

Leadership Lessons from the path to the 1980 Olympic Hockey

I would be remiss if I did not dedicate my Champion Leadership Tip today, the 30th Anniversary of the U.S. Olympic Hockey Team's win over the Soviet Union hockey at the 1980 Lake Placid Winter Olympics, to the team's coach, the late Herb Brooks.
 
Brooks' team pulled off what may have been the greatest upset in the history of international sports, bringing together a group of elite college hockey players, average age of 22 years old to the ultimate victory over the most elite hockey teams in the world, including the Soviet Union, Czechoslovakia, and Finland.
 
In a time much different than today when the professionals of the National Hockey League compete for their home countries in the Olympic Tournament, Brooks took his college students on a six month world tour to prepare for the 1980 Lake Placid games.
 
I think there are three leadership lessons to take away from Brooks' approach thirty years ago. One is that success is about preparation and you can never prepare enough, the second is about creating and communicating a compelling vision and future, and the third is that leaders have to know and show through their behavior that its about those they lead and not themselves.
 
As the players reflected on their accomplishment after 30 years, most said Brooks was a madman when it came to conditioning. Every player on the team believed they were better conditioned than any team in the tournament. This played out with the team outscoring its opposition 16-3 in third periods.

Mark Johnson, the team's leading scorer and head coach of the U.S. Women's Hockey team in Vancouver this week, said that Brooks "had a vision and he sold it to us." 

Team captain Mike Eruzione was quoted as saying that over the six months of preparation as hard as Brooks drove them, the teamOutstanding leadership won this Gold Medal Championship ring for the 1980 US Olympic Hockey team "came to trust that the decisions he made and things he asked of us he was doing for us."
 
So, they followed. And, they gave their all. And, they came out as Gold Medal Champions.

When the final seconds ticked off the clock and scoreboard for the Gold Medal game read USA 4, Finland 2, the USA players celebrated all over the ice as Brooks walked off the bench to the team's locker room. Brooks knew that the victory was for them, not him.

That's what great leaders do! Are you showing your team that their success is all about them?

Why One Champion Sales Organization Trains Its Team for the Long-Term

 | Submit to Digg digg it | Submit to Reddit reddit | Add to delicious delicious | Submit to StumbleUpon StumbleUpon | Share on Facebook Facebook | Share on Twitter Twitter | Share on LinkedIn LinkedIn 


How One Champion Organization Trains Its Sales Team to Think of the 10th Sale First

The last two weeks I had the privilege of being asked to participate as a sub-contract trainer on a major corporate training initiative with the Influencing Skills program for which I am a licensed facilitator.
 
The 20-plus training sessions were done simultaneously, nationwide in a variety of US cities where the organization's American "sales clusters" operate. I facilitated two trainings on opposite ends of the country (Norwalk, Connecticut & San Francisco, CA).
 
We were working with Diageo, a multi-billion dollar consumer products goods (CPG) company committed to improving on its place as the 16th 
CPG firm in the world with a market cap in 2009 of $54 Billion. The company manufactures and distributes some of the top spirit brands in the world, such as Johnny Walker, Guinness, Crown Royal, and Smirnoff Vodka.
 
As part of the firm's strategy for 2010, their corporate leaders had the vision and forethought of those that I identify as a Champion Leader.
 
They invested in a program for their sales professionals not usually viewed favorably by many sales organizations, influencing skills. Most sales organizations focus on the philosophy of ABC (Always Be Closing) and bringing home the deal or the contact.
 
Champion Leaders look for ways to differentiate their organizations from 
the competition. And, in a highly competitive CPG industry, one way to differentiate a sales professional is to teach them how to positively influence by building long-term relationships based on trust.
 
This is what we call thinking about the 10th sale first. 
 
Some organizations give lip service to the concept of relationship building in sales but end up creating sales goals and expectations with compensation plans that sabotage the effort and keep sales professionals in an old model.
 
Champion sales organizations know long-term success and market differentiation in the 21st Century must be built on developing a high-trust relationship with prospects and clients. Based on the feedback from the Diageo workshops I delivered the last two weeks, the Influencing Skills program is a solid way to do it.
 
What we all learned is that this program has applications beyond leadership and management skills and translates tremendously well to sales organizations, too. Hmm, may be something to think it about? 

Champion Leadership Tip #15 - Provide Frequent Positive Feedback

 | Submit to Digg digg it | Submit to Reddit reddit | Add to delicious delicious | Submit to StumbleUpon StumbleUpon | Share on Facebook Facebook | Share on Twitter Twitter | Share on LinkedIn LinkedIn 

Champion Leadership Tip #15 - Provide Frequent Feedback

leaders provide positive feedbackEarly on in my leadership career a key individual on my team, whom I had hired just two months earlier, asked me if he could speak with me privately.

He asked me for feedback on how he was doing. To which I replied, "Steve, you're doing fine. Don't worry, just keep doing what you're doing and if you aren't performing to my expectations I'll let you know."

What he said next surprised me and became one of the best pieces of feedback anyone ever gave me. "Skip, that's not good enough for me. I need more consistent feedback from you on what I'm doing well so I can know I'm on the right track."

Ever since that conversation, which took place about this time of year 16 years ago in 1994, I have given personnel whose performance for which I was responsible consistent positive feedback. It's amazing how powerful it is and how much it builds trust while improving performance quickly.

Providing regular positive feedback gives a leader the opportunity to direct more energy to the performance areas that they want to continue. It reduces the need for mind reading by the individual and eliminates a feeling of uncertainty thereby much more quickly builiding the confidence of those being led allowing them to continually build on their strengths.

Likewise, when individuals regularly hear feedback on the things they are doing well, it is much easier to provide constructive feedback to direct performance toward improvement in areas where its needed. These constructive conversations no longer take on a negative tone or are controntational in nature because the relationship has been built on a solid foundation of feeling valued.

Specific positive feedback is a process that is taught in two leadership development programs, "Influencing Skills" and "Managing for High Performance & Retention." Click on those links to learn more about how you can bring those programs into your organization to improve the results of your employees.

 

Champion Leadership Tip #14 - Take Calculated Risks & Believe In Your Preparation

 | Submit to Digg digg it | Submit to Reddit reddit | Add to delicious delicious | Submit to StumbleUpon StumbleUpon | Share on Facebook Facebook | Share on Twitter Twitter | Share on LinkedIn LinkedIn 

Champion Leadership Tip #14 - Take Calculated Risks & Believe In Your Preparation

Two key leadership traits led to Sunday's Super Bowl Championship by the New Orleans Saints.

the newest Champion Organization, the New Orleans SaintsCoach Sean Payton had his team extremely well prepared (The fifth characteristic in my C.H.A.M.P. Leadership model is "Preparation") to neutralize the outstanding talents of the Indianapolis Colts offense and defense.  

But being well prepared was only part of what led to the Saints success. As a leader, coach Sean Payton knew there is another component.

Payton believed in his preparation and the readiness of his team to compete at the highest level. Payton used that belief to take calculated risks during the game and made decisions that led to his New Orleans Saints becoming a Champion Organiztaion.

With his team's offense facing a 4th down and goal from the one yard line with his team down by a score of 10-3 in the second quarter, Payton decided to have his offensive unit try for a 7-point touchdown, instead of taking the safe 3-point field goal from close range. 

The play failed turning the ball over to the Colts. However, the gutsy call showed confidence in his team and as the TV sports commentator, former Super Bowl MVP Phil Simm, said, "Payton showed his players that he's in it to win it." 

But the play that told me the Saints were going to become Super Bowl Champions was the on-side kick call that launched the game's second-half. An unsuccessful attempt on that play would have given the Colts the ball deep in New Orleans territory and a huge opportunity to easily add to their four point lead.

The Saints recovered the ball and went on to score a touchdown and take the lead. Despite givng up the lead later in the third quarter, the Saints confidence never wavered.

I believe those two key decisions turned the New Orleans Saints into a Champion Organization.

As a leader are you able to make calculated decisions? How can you better prepare yourself and your team to set the organization up for success? What do you need to do to be confident in making calculated risks to reach the next level?

I'd like to hear success stories out there. How have you as a leader taken calculated risks that worked or didn't and what did you learn from those experiences that made you a better leader in the long run?

All Posts